Frequently Asked Questions (FAQs)

As our COVID-19 cases continue to improve and infection control practices (masking, social distancing, screening prior to entering the health care provider’s office and enhanced environmental cleaning) remain in place at all health care settings, we advise you to reach out to your health care provider for any questions or concerns. Please work with your health care provider for any routine medical appointments. For emergencies please call 911 or have someone drive you to the nearest ED.

This guidance could potentially change if COVID cases in Ventura County were to increase again.

To the extent possible, all health care visits that are not cancelled or rescheduled should be done remotely.

If you are feeling sick, please first call your primary care doctor, a nurse hotline, or an urgent care center before going to the hospital. Check online resources like the CDC website if you are worried that you or a loved one has the COVID-19 virus. Do not go to the emergency room of a hospital unless you have deemed that you have an actual emergency. Call 911 or go to the emergency room if you are experiencing a medical emergency.

If possible, walk or drive yourself to the hospital or medical provider. If someone else in your home is sick and can drop you off, that is another good option. If you have Personal Protective Equipment (PPE) like a surgical mask or N-95 mask, you can wear that to prevent exposing others. If you don’t have that, you could use a temporary method such as wrapping a clean scarf around your mouth and nose to try to reduce droplets when you cough and sneeze. Although this is not an approved method, it is something you can do to avoid exposing others.

Yes. Be sure that you protect them and you by following social distancing guidelines such as washing hands before and after, using hand sanitizer, maintaining at least 6 feet of distance when possible, and coughing or sneezing into a tissue.

You are permitted to provide care or to help with getting supplies for loved ones. But don’t provide care or pick up supplies if you are sick and someone else can do it. If you are sick, please try to self-isolate or take other steps not to expose anyone else to your illness.

Yes, they can take place. All participants must be socially distanced and wear masks.

1. Groups sizes are limited to a 14-1 ratio for each group (14 campers with one instructor).
2. Each group must be stable. The same campers and instructor stay together and do not mix with other groups, including from day to day.
3. Any camp activity must maintain 6-foot social distancing. Individual skills and drills can be done, but no group or contact sports such as a football or basketball games may be played.

Click here to learn more about talking to your child about COVID-19.

Childcare facilities may only operate if they comply with the conditions of this Order as they related to child care. Among these conditions, children must be cared for in groups of 12 or fewer, groups of children may not mix with each other, and providers may not circulate between groups.

Yes.

Yes. Click here to find more information.

Yes, childcare is allowed. Childcare must follow the state issued childcare guidance. Childcare can be offered on school sites.

The state issued guidance for colleges and college sports on August 7 at the following link here.

Scouts and groups like 4H for kids are permitted under the cohorting guidance. The guidance applies to youth programs and recreational programs for kids. View the guidance here.

Open air markets are allowed if the main activity of the market is to allow people to shop in an outdoor environment for goods and/or food. No events/gatherings, live music, entertainment, or other activities that encourage lingering or gathering of people are allowed. Outdoor shopping operators must meet local permitting requirements and follow the guidance for Shopping Centers.

Karaoke can resume with the following modifications:

• Use disposable microphone covers, sanitizing the microphone after each user, and use a no-touch digital songbook.
• Solo or duet (from same household) singers/musicians can perform outdoors at restaurants, bars, or wineries.
• The soloist/duet must stay at least 20 feet away from patrons and not amplify the music to the point where people have to lean in to be heard.
• The live music cannot cause people to gather. It should be for the benefit of the business patrons who are already seated and not to attract people to gather around the performers and/or stage.
• All other local and state guidance must be followed.

Yes, RV parks may be open with modifications.

Live music is allowed outdoors with the following modifications:

• Live solo or duet (from same household) singers/musicians can perform outdoors at restaurants, bars, or wineries.
• The soloist/duet must stay at least 20 feet away from patrons and not amplify the music to the point where people have to lean in to be heard.
• The live music cannot cause people to gather. It should be for the benefit of the business patrons who are already seated and not to attract people to gather around the performers and/or stage.

Yes, tanning salons must follow the state guidance for Limited Services.

Persons seeking signatures on voter initiatives or referenda, those campaigning for elected office and their campaign workers may engage with resident’s door-to-door, but must wear a mask, should maintain a 6-foot distance from residents whenever possible and should disinfect equipment, pens, clipboard, touch pads, shared materials and/or mobile terminals after each interaction.

All other solicitors can leave materials such as doorhangers or flyers at the doorstep, but cannot ring the doorbell, knock on the door or otherwise attempt to engage with residents.

The Regional Stay Home Order instructs Californians to stay at home unless it is for an essential matter. Food distribution events are an essential facet of ensuring a food supply to families and individuals suffering from financial and/or food insecurity. To the extent possible, vehicles should contain a single household, and all drive in participants should be masked and follow appropriate physical distancing.

Business guidance and restrictions are listed at our www.VCreopens.org webpage.

• Short-term rentals do not need to register at VCReopens.com. Attestation is included through permit issuance.

Yes. Because cannabis may be used for medicinal purposes, cannabis stores qualify as a “Healthcare Operation” under the broad definition of that term in the current health officer order and therefore are allowed to continue to operate, subject to the restrictions generally applicable to all Essential Businesses under the current health officer order and all otherwise applicable laws.

Yes.

Long-Term Care Facility Administration. Local Health Department COVID-19 Guidance

Yes, they can. A partition, between the golf cart riders, is recommended but not required.

Grocery stores, farmers markets and other food retailers may operate at 100% of capacity.

Gyms, fitness facilities, martial arts studios, yoga studios, pilates studios, dance studios, and similar facilities are allowed to operate. Please refer to the Gym and Fitness Center Guidance for Tier restrictions such as capacity, indoor or outdoor use, and equipment modifications.

NOTE: One-on-one personal fitness training can follow the guidance for Limited Services.

Outdoor and indoor professional photography is permitted. Professional photography must adhere to social distancing protocols. Commercial photo shoots must obtain a permit by the local permitting agency, such as a city. Commercial photo shoots fall under the guidelines for “Music, Film, and Television,” and must meet additional requirements which can be viewed at www.venturacountyfilm.com.

To report a business operating in violation of this order, you may call the COVID Business Compliance line at 805-202-1805 or email CovidCompliance@ventura.org.

Non accredited art schools that perform after school youth and adult programs can operate under the Day Camps and Cohorts guidance. The business must register to be open at www.VCreopens.com.

Currently (Tier 1), post-secondary art schools must remain closed for indoor lectures and student gatherings. Some courses conducted in certain indoor settings, like labs and studio arts, may be open. Post-secondary art schools must follow the state guidance for Higher Education and register to be open at www.VCreopens.com under the Educational Services category.

For businesses that have assemblies, classrooms, dining, drinking, or similar purposes of 50 or more, they should have the total occupant load sign posted inside the business. If a business does not have a sign posted, they need to call their fire department jurisdiction for information.

• County Fire Department: 805-389-9738
  

  For all businesses in the unincorporated areas of Ventura County and the cities of Camarillo, Thousand Oaks, Simi Valley, Ojai, Santa Paula, Moorpark, Port Hueneme

• City of Fillmore Fire Department: 805-524-1500 ext. 226
• City of Oxnard Fire Department: 805-385-7722
• City of Ventura: 1-844-VCOPENS (1-844-826-7367)

Temporary outdoor structures must be approved by the local permitting authority. Click here to see what is allowed for compliant outdoor seating.

To reduce the risk of COVID-19 transmission, productions, cast, crew and other industry workers should abide by safety protocols agreed by labor and management, which may be further enhanced by county public health officers. Back office staff and management should follow the guidance for office workspaces: https://files.covid19.ca.gov/pdf/guidance-office-workspaces--en.pdf. More information can be found at https://www.venturacountyfilm.com/permit/.

Yes, salons and barbershops may operate indoors in all tiers.

Yes, these businesses can operate indoors with modifications.

Yes, massage services are allowed indoors with modifications.>

Yes, these businesses can operate indoors with modifications.

Yes, hair salons can operate indoors with modifications.

Yes, nail salons can operate indoors with modifications.